דלג לתוכן העמוד

Winter Guide

Every year, the Jerusalem Municipality carries out a wide range of operations before and during the winter in order to maintain a normal routine, even in the case of particularly wintry weather.

Prepare Your Home

The following are recommendations for a safe winter:

Eaves and Drains Prepare the roof for a storm. Clean the eaves and drains, and strengthen and fix objects that can break away during strong winds, such as antennas, awnings and loose cables.

Bushes and Trees The Municipality prunes bushes and trees in public areas, but make sure to prune trees in your private garden, and notify hotline 103 (the Electric Company) of trees that may damage power lines.

Insulation Make use of sunny days to insulate the home against moisture and cold.

Power Failures To be prepared for power failures make sure you have emergency electrical lighting devices, candles, a lighter, a radio, and extra batteries, including batteries for your cellular device.

Emergency Supplies Make sure there is an ample supply of gas for cooking, diesel, oil, and even wood for heating. In case of a storm, gas and diesel trucks have difficulty getting to all parts of the city, so you want to make sure you have enough supplies. Be sure to stock up on basic food and hygiene products for all members of the household. Drinking water, non-perishable cans, food, as well as diapers for babies, toilet paper and wipes.

First-Aid Kit Make sure that there is a first-aid kit handy and fully prepared. Check the expiration dates on the products and maintain full batteries for life-saving equipment.

Roads and Yards Take care of the building’s yard and keep access roads free. When it snows, municipal emergency crews clear main and secondary access roads across the city. Stock up on shovels, saws, trimmers (which can be borrowed from community councils), and coarse salt, and make sure paths into buildings are clear for residents.

Chance of a Freeze In the event that there is a chance of freezing, turn on the hot water tap occasionally to prevent the water boiler from bursting and to prevent the pipes from freezing.

Fresh Air Make sure to keep vents open when heating with diesel, gas, and oil. Also be sure to keep blankets and clothes away from heating implements.

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Preparing Your Vehicle

Winter has come, and with it comes the car’s periodic inspection. During and after storms, faults are discovered in many vehicles that could have been prevented by simple means.

Be prepared for winter and follow a few basic rules:

Go to a Mechanic Go to a mechanic and carry out a periodic inspection of tires, brakes, heating, wipers, and lights.

Antifreeze Make sure there is antifreeze in the radiator.

Chains If the vehicle is intended for emergency purposes, arrange for snow chains to be attached.

First-Aid Kit Make sure to keep a first-aid kit in the car, also water and snacks, in case you have to drive during a storm.

Snow Stay away from main roads and avoid driving on arteries leading into the city.

Vehicle Skids In the event that your vehicle skids, make sure to move it to the side of the road and lift the handbrake in order to prevent the lane from being blocked to emergency vehicles.

Take Note Listen to the weather forecast and to police instructions regarding street closures and the danger of skidding on roads.

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Clean Environment

The Jerusalem Municipality’s emergency crew does everything in their power to take care of waste that builds up along the road and household trash after a heavy storm.

The following is a list of guidelines that will help prevent any harm to the environment and allow for a quick return to routine after the storm:

  • Regularly trim your trees and bushes during the summer, or on winter days that are not stormy.
  • Request that the gardener trim branches to 40 cm as required by the municipal bylaw for plant trimming and tree branches, according to which “residents of Jerusalem have a duty to maintain order in public areas by trimming tree branches that reach into the public sphere from within private yards. Plants and tree branches protruding from private property over sidewalks or roads constitute a safety hazard. They endanger pedestrians, who cannot walk along the sidewalk and are forced to walk in the road. The branches can block drivers’ vision and hide signage and traffic lights…” (According to the Jerusalem Bylaw, Maintenance of Order and Cleanliness 1978, Section 5-b, subsection 017).
  • Do not dispose of trimmings near garbage containers. The debris may be washed into the drain openings and block them.
  • Trimmings less than 1,000 L will be removed without prior appointment. For more than this amount, prior coordination with the municipal hotline, 106, is required.
  • In stormy weather, it is recommended that trash is taken to the yard or storage, and that it is not left outside garbage containers in order to avoid sanitary hazards and the blockage of drain openings is prevented.
  • Take advantage of days without stormy weather to keep yards or balconies free from trash, wood planks and refuse that could constitute danger in case of a storm.
  • To clear snow, you can use light work tools such as shovels, hoes, or pickaxes.
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The winter is characterized by long periods of time spent at home, especially when it comes to babies, toddlers and little children.

Together with the Community Services Administration, which is responsible for public health services and operates family health stations, we have compiled a number of guidelines for you that will help pass the winter safely.

The guidelines are as follows:

  • Maintain a temperature of 22-24 degrees in the baby’s room.
  • It is recommended that one use a radiator or air conditioner, which are considered the safest heating mechanisms.
  • Distance clothing and sheets from the heating implements, and keep a small vent open for aeration.
  • Keep the baby’s bed away from exterior walls.
  • Dress the baby in a number of layers of light, comfortable clothing that will allow for free movement.
  • It is recommended that you set up smoke detectors throughout the home, especially in the children’s room.
  • It is recommended that, in anticipation of winter, you prepare a full supply of common medicines and children’s bandages.
  • It is recommended that you vaccinate babies from 6 months and onwards against the flu. Consult with your pediatrician and make sure to vaccinate them.
  • Injury from the cold can be detected in babies through a number of signs, including lack of desire to nurse or suck, edema in the extremities, low body heat, and sometimes even bleeding from the digestive tract.
  • In the event of a storm, stay updated via the municipal hotline regarding open ‘Tipat Halav’ locations.
  • In the event that they are closed, the municipal hotline 106 and the municipal website will publish telephone numbers of nurses who can be contacted by phone for consultation.
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Safe Infrastructure

Dear parents, the Jerusalem education system is prepared year-round for activity during emergencies or during a storm.

It is important to note that stormy weather can damage the infrastructure of educational institutions and prevent proper functioning.

The decision not to hold normal studies across the city is reached when the students' safety on their way to educational institutions or at the locations themselves is endangered.

We have prepared a number of tools for dealing with the cancellation of school as a result of bad weather:

  • Stay updated via the media. Updates are broadcast on national and local radio stations, on the Municipality’s official website, and its Facebook page.
  • Keep the teacher’s contact information or that of the Parents’ Association representative. Speak to them and receive updates regarding activities during emergencies, initiated either by the education system or other parents.
  • In the event that street closures are expected, transportation companies are instructed to return students to their homes. You are requested to make sure that someone will be at home when the children arrive. Make sure that you have the driver’s phone number.
  • Online lessons will take place via the schools’ websites. To receive exact details, speak to the teacher. In addition, you can find online lessons on the municipal website as well as on the Ministry of Education's website.
  • Make sure to have at hand creative materials and board games. Electrical outages are common during storms, so you may not be able to use the internet or digital games.
  • Community councils are always at your service. Often, they are even closer than your school, so make use of them. Make sure you have an updated phone number of the secretariat of the community council to which you belong.
  • Youth emergency volunteers! Bored at home? Join Jerusalem municipal volunteer crews during emergencies. Contact us at the municipal hotline 106 and we will make sure to place you in the operations room or have you help the elderly and disabled in your neighborhood.
  • Return to routine quickly. Details regarding open educational institutions, open roads, and educational readiness around the city will be published via the media and the website.


Distressed? Are your children frightened and anxious? Don’t know who to turn to?

Speak to us at the municipal hotline 106 and we will direct you to an on-duty educational psychologist.

Education Administration: 02-6297808 or Municipal Hotline: 106

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Community Council

​This Winter No One Will Be Alone

Stormy weather is difficult for everybody, but it is even more challenging for the elderly, disabled, people with special needs and adults who live alone. If you live near somebody who may need assistance or even an oleh (new immigrant) who still has not acclimated or is unaware of how to act during winter, help them out or contact the municipal hotline 106 or the community council nearest to your home.

During a storm, the Jerusalem Municipality will activate dedicated teams to locate homeless people and help disadvantaged populations. Furthermore, an additional emergency hotline of the Community Services Administration will operate, whose details will be updated soon.

Residents interested in volunteering for the community council’s emergency system, borrowing shovels or saws, or residents needing help, are invited to contact the community council to which they belong.

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Organizations Providing Aid

Ezer Mizion Association Medical Support - Provides assistance and support to patients and their families, the elderly, children with special needs and people in crisis situations.

For Ezer Mizion Association website click here
Phone: 02-5002111
Fax: 02-5374881
Email: rivi@ami.org.il


Yad Sarah Assistance in transportation of patients and people with disabilities to medical treatment destinations.

For Yad Sarah website click here
Phone: *6444


Le'Hava A transportation system for dialysis patients in emergency situations during snow only.
Phone: 02-5343000


Ichud Ha'Zala Assistance in medical emergencies.

For Ichud Hazala website click here
Emergency telephone: 1221
Phone: 02-5002020

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Community Centers

Residents who wish to volunteer for the community's emergency system, to borrow a shovel or saws or, alternatively, residents who need assistance, are invited to contact the community administration to which they belong.

Click here for the Community Centers

Community Council Address Telephone Contact

P.O.Box 22060




10 David St.

02-5815463/5 bucharim@matnasim.org.il
Beit David

P.O.Box 20345



Beit HaKerem

137 Herzel Blvd., 96228





Beit Hanina

P.O.Box 21516,





Batei Hasefer St., Hebrew U, 24323

02-5323537 esawya.five@outlook.com
Beit Ztafafa

13 Al Nater St.

P.O.Box 25820, 94444



Zur Baher

P.O.Box 97415, 73070

02-6717743 zurbaher@matnasim.org.il

3 Isaschar St.



French Hill

13 HaHagana St.

02-5416000 givazarf@matnasim.org.il
Givat Shaul

27 Bajara St.




14 Vardinon St.



Ginot Hair

12 Emek Refaim St.

02-5664144 info@ginothair.org.il
Gonenim - South

4 Elazar HaGadol St.


Katamon Chet-Tet - South

5 Bar Yochai St.



Har Nof

60 Shaulof St.

02-6519026 harnof@matnasim.org.il
Homat Shmuel

7 Shaul Avigur St.



Lev Hair

42 Ohel Moshe St




22 Shivtei Yisrael St.



Jewish Quarter

20 Misgav Ladach St.



Neve Yaakov

38A Neve Yaakov Blvd.



Pisgat Zeev

135 Moshe Dayan St.

02-5848900/1 pisgatze@matnasim.org.il
Kiryat Yovel

Merkaz Zipori

02-6752913 kiryatyo@matnasim.org.il
Kiryat Menachem - Ganim

7 Dahumi St.

02-6441888/77 kiryatme@matnasim.org.il

5 Zichron Yaakov St.

02-5302728 romema@matnasim.org.il
Ramot Alon

6 Rekanati St.

02-5867662 ramota@matnasim.org.il
Ramat Shlomo

10 Kehilat Yaakov St.

02-5710978 ramatshl@matnasim.org.il
Ramot - Charedi

8 Sulam Yaakov St.

02-5488000 mercaz@rematshl.matnasim.co.il
Minhal Eshkolot

3 Magen HaElef St.



East Talpiot 13 Olei Hagardom St.



Jerusalem outskirts

Atarot, Kfar Akev Post, Kalandia, 97800

02-5835786 otefc@bezeqint.net
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Numbers and Websites

Click here for Numbers and Websites

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