דלג לתוכן העמוד

Public Inquiries to the Municipality

 

Description of Inquiry Type

Subject of Inquiry

 טופס 

Quality of Service Authority

General public inquiries to the municipality and inquiries regarding the Yerushalmi resident card

טופס פניה לרשות לאיכות השירות

Financial Administration

Inquiry to the Head of the Financial Administration regarding the following issues: Assessments and collection, budgets, purchasing, insurance, the Accounting Department and the Collection Center

טופס פניה לרשות לאיכות השירות

Arnona (municipal taxes)

Arnona (municipal taxes), appeals, discounts, payment arrangements, other collections and debts including parking debts, betterment taxes, paving and drainage taxes, signage fees, additional service fees and more

טופס פניה לרשות לאיכות השירות

Municipal Insurance

Municipal insurance, student insurance, other insurance. Concentration and handling of insurance inquiries and claims

טופס פניה לרשות לאיכות השירות

Digital Services Municipal internet, online services, online forms

טופס פניה למחלקת האינטרנט

Education / (MANHI – Jerusalem Educational Administration

Inquiries to the Director of the Education Administration on topics including: kindergartens, elementary and secondary schools, afternoon child care, psychological services, treatment centers, special education, transportation, teachers and kindergarten teachers, regular visits

טופס פניה למינהל חינוך (מנח

Parking

Parking, designated parking signage, enforcement of designated parking and forbidden parking bylaws, operation of municipal parking lots, allocation of disabled parking spaces.

To appeal a parking ticketclick here

טופס פניה לאגף לשירותי חניה

City improvement

Maintenance of roads and sidewalks, gardening and landscape, lighting and road safety

טופס פניה למחלקת גינון ונוף

Sanitation

Garbage collection, street sweeping, removal of yard cuttings, scrap removal, emptying recycling containers, pest control, garbage container maintenance, municipal vehicles

טופס פניה למחלקת גינון ונוף

Mayor’s office

Inquiries regarding general issues addressed to the Mayor’s office

טופס פניה ללשכת ראש העיר

Municipality Director General

Contacting the municipality director general

טופס פניה למנכ

City Comptroller

Authorized to handle inquiries from the public, organizations and institutions in order to ensure the proper functioning of municipal departments

טופס פניה למנכ

Licensing and building permits

Licensing and building permits, supervision and enforcement of the Construction Law, identification of hazardous structures, assessments for determining betterment taxes, paving taxes, planning information for licensing

טופס פניה למחלקת גינון ונוף

Construction Supervision

building violation complaints

טופס פניה למנהלת מבני דת, אגף מבני ציבור ונכסים

Traffic

Traffic arrangements, road construction and development of public spaces, traffic light systems, coordination of infrastructure work around the city, planning public transportation routes, road safety

טופס פניה למנהלת מבני דת, אגף מבני ציבור ונכסים

City Planning

Development of planning infrastructure for all of the city’s physical needs, including public construction, determination of preservation policies, private construction, residential construction, urban renewal, construction of commercial areas, development of public spaces, construction of roads

טופס פניה לאגף תכנון העיר​
Public Buildings

Planning the construction and allocation of land for various public buildings

טופס פניה לאגף תכנון העיר​

Enviroment

Prevention of environmental hazards and nuisances, air and noise pollution, supervision and control of industry as pertaining to hazardous emissions, industrial sewage and environmental radiation

טופס פניה לאיכות הסביבה

Municipal Enforcement and Police

maintaining order and cleanliness by enforcing municipal bylaws, regulating peddling

טופס פניה לאגף אכיפה ושיטור עירוני

Business Promotion

Business license, mass event license, business signage license, marketing advertising rights in public spaces, business enforcement and control

טופס פניה לאגף לקידום עסקים

Sports

Sporting events, sport competitions, management and maintenance of municipal sports halls, sport centers and football fields, professional training of personnel in the areas of training and management

טופס פניה לאגף הספורט

Society

Youth movements, Kanfey Ruach, youth doing service year abroad (Shinshinim), culture and leisure for special needs populations and the elderly, women’s empowerment, community councils, religious libraries

טופס פניה לאגף הספורט

Culture and Leisure Administration

Holiday events, summer events, festivals, art exhibitions, theater performances, lectures, concerts, art centers, libraries, workshops

טופס פניה למנהל תרבות, חברה ופנאי

 

Contacting the Director of the Culture and Leisure Administration regarding: municipal libraries, sports activities, cultural events for the ultra-Orthodox and general populations, community centers, youth movements, society and culture for special needs populations

טופס פניה למנהל תרבות, חברה ופנאי

Welfare

Benefits, individual and group therapy, assistance to needy families, volunteering and pre-nursery play groups

טופס פניה לאגף הרווחה

Volunteering

Contacting a volunteer unit in order to volunteer or receive a referral to the right official for being assigned a volunteer

טופס פניה למנהל שירותי קהילה- היחידה להתנדבות

The Municipal Employment AuthorityE

mployment centers in the neighborhoods and employment centers

טופס פניה לרשות העירונית לתעסוקה

Immigration and absorptionA

bsorption services in Jerusalem, encouraging aliyah, assistance in matters such as employment, education, society, culture and more

טופס פניה לרשות הקליטה

Public Health

Family health centers, pre-nursery play groups.

טופס פניה לבריאות הציבור

Veterinary Service

Vaccinations, stray dogs, injury sustained from animals, animal nuisances

טופס פניה לשירות הווטרינר