The full guide to the Jerusalem winter - Jerusalem Municipality
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The full guide to the Jerusalem winter

​​Every year, the Jerusalem Municipality carries out a wide range of operations before and during the winter in order to maintain a normal routine, even in the case of particularly wintry weather.


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Mayor Nir Barkat

​Dear residents,

With the coming of winter, we hope to see rain fall, but at the same time there may be the danger of stormy weather. In past years, Jerusalem has experienced harsh winters, including heavy snow, strong winds and heavy showers. The Jerusalem Municipality is prepared to deal with emergency situations. However, in recent years we have learned that proper preparations by the residents are no less important for the correct handling of the weather. Many problems can be prevented. In this newsletter we have set out recommendations, tips, instructions and phone numbers that will help us all get through the winter pleasantly and easily.

Warm and safe winter

Nir Barkat Mayor of Jerusalem

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Jerusalem is preparing for a warm winter

​Every year, the Jerusalem Municipality carries out a wide range of operations before and during the winter in order to maintain a normal routine, even in the case of particularly wintry weather.

Municipal field crews prune the trees, open drainage pipes, and take care of problematic areas around the city — before, during, and after the storm. When it snows, plows and field crews make sure that roads remain open at all times, and also carry out regular pruning and cleaning of drainage pipes. Still, each and every one of us can carry out a number of actions that will make winter safer. We provide you with this newsletter, which has useful tools for preparing the home, car, children’s room, and yard for stormy winter days.

The Jerusalem Municipality is here for any questions or concerns you may have, and will do everything in its power to ensure a normal routine, even during the stormiest of days.

Having a problem? Contact us at any time:

Municipal Hotline 106

Yerushalmi App

Jerusalem Municipality Facebook

or at the Municipality emergency website.

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Prepare the home and enjoy a warm winter

​The most important rule for readying the home for winter is preparedness.

The following are a number of recommendations that will enable you to survive the winter safely:

  • Prepare the roof for a storm. Clean the eaves and drains, and strengthen and fix objects that can break away during strong winds, such as antennas, awnings and loose cables.
  • The Municipality prunes bushes and trees in public areas, but make sure to prune trees in your private garden, and notify hotline 103 (the Electric Company) of trees that may damage power lines.
  • Make use of sunny days to insulate the home against moisture and cold.
  • Prepare for power failures: emergency electrical lighting devices, candles, a lighter, a radio, and batteries, including for your cellular device.
  • • Make sure there is an ample supply of gas for cooking, diesel, oil, and even wood for heating. In case of a storm, gas and diesel trucks have difficulty getting to all parts of the city.
  • Stock up on basic food and hygiene products for all members of the household. Drinking water, nonperishable cans, food, as well as diapers for babies, toilet paper and wipes.
  • Make sure there is a first-aid kit ready. Check the expiration dates on the products and maintain full batteries for life-saving equipment for the chronically ill.
  • Take care of the building’s yard and keep access roads free. When it snows, municipal emergency crews clear main and secondary access roads across the city. Stock up on shovels, saws, trimmers (which can be borrowed from community councils), and coarse salt, and make sure paths into buildings are clear for residents.
  • In the event that there is a chance of freezing, turn on the hot water tap occasionally to prevent the water boiler from bursting and to prevent the pipes from freezing.
  • Make sure to keep vents open when heating with diesel, gas, and oil, and keep blankets and clothes away from heating implements.
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Preparing vehicles for the winter

​Winter has come, and with it comes the car’s periodic inspection. During and after storms, faults are discovered in many vehicles that could have been prevented using simple means.

Be prepared for winter and follow a few basic rules:

  • Go to the mechanic and carry out a periodic inspection of tires, brakes, heating, wipers, and lights.
  • Make sure there is antifreeze in the radiator.
  • If the vehicle is intended for emergency purposes, arrange for snow chains to be attached.
  • Make sure to keep a first-aid kit in the car, also water and snacks, in case you have to drive during a storm.

In the event of snow:

  • Stay away from main roads and avoid driving on arteries leading into the city.
  • In the event that your vehicle skids, make sure to move it to the side of the road and lift the handbrake in order to prevent the lane from being blocked to emergency vehicles.

Take note!

Listen to the weather forecast and to police instructions regarding street closures and the danger of skidding on roads.

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Maintaining a clean environment

​The Jerusalem Municipality’s emergency crews do everything in their power to take care of waste from trimmings that builds up along the road and household trash after a heavy storm.

The following are a number of guidelines that will help us all prevent harm to the environment and that will allow for a quick return to routine after the storm:

  • Regularly trim trees and bushes during the summer, or on winter days that are not stormy.
  • Request that the gardener trim branches to 40cm as required by the municipal bylaw for plant trimming and tree branches, according to which “residents of Jerusalem have a duty to maintain order in public areas by trimming tree branches that reach into the public sphere from within private yards. Plants and tree branches protruding from private property over sidewalks or roads constitute a safety hazard. They endanger pedestrians, who cannot walk along the sidewalk and are forced to walk in the road. The branches can block drivers’ vision and hide signage and traffic lights…………”(According to the Jerusalem Bylaw, Maintenance of Order and Cleanliness 1978, Section 5-b, subsection 017).
  • Do not dispose of trimmings near the garbage containers. The debris may be washed into the drain openings and block them.
  • Trimmings less than 1,000L will be removed without prior appointment. For more than this amount, prior coordination with the municipal hotline, 106, is required.
  • In stormy weather, it is recommended that trash is taken to the yard or storage, and that it not be left outside garbage containers. In this way, sanitary hazards and the blockage of drain openings are prevented.
  • Use days that are free of storms to keep yards or balconies free from trash, wood planks and junk that could constitute dangers in case of a storm.
  • To clear snow, you can use light work tools such as shovels, hoes, or pickaxes.
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A safe winter for the little ones

​The winter is characterized by long periods of time spent at home, especially when it comes to babies, toddlers and little children.

Together with the Community Services Administration, which is responsible for public health services and operates family health stations, we have compiled a number of guidelines for you that will help pass the winter safely.

Following are the guidelines:

  • Maintain a temperature of 22-24 degrees in the baby’s room.
  • It is recommended that one use a radiator or air conditioner, which are considered the safest heating mechanisms.
  • Distance clothing and sheets from the heating implements, and keep a small vent open for aeration
  • Keep the baby’s bed away from exterior walls.
  • Dress the baby in a number of layers of light, comfortable clothing that will allow for free movement.
  • It is recommended that you set up smoke detectors throughout the home, especially in the children’s room.
  • It is recommended that, in anticipation of winter, you prepare a full supply of common medicines and children’s bandages.
  • It is recommended that you vaccinate babies from 6 months and onwards against the flu. Consult with your pediatrician and make sure to vaccinate them.
  • Injury from the cold can be detected in babies via a number of signs, including lack of desire to nurse or suck, edema in the extremities, low body heat, and sometimes even bleeding from the digestive tract.

In the event of a storm, stay updated via the municipal hotline regarding open ‘Tipat Halav’ locations.

In the event that they are closed, the municipal hotline 106 and the municipal website will publish telephone numbers of nurses who can be contacted by phone for consultation.


Prevention of Sudden Infant Death Syndrome (SIDS)

​During winter, there is a noticeable increase in the number of infant SIDS deaths.

We have gathered a number of guidelines together to help you reduce the degree of danger to your baby.

Following are the guidelines:

  • Lay a healthy baby on its back when sleeping.
  • Avoid heating the room in which it sleeps to more than 24 degrees.
  • Lay the baby on a firm mattress.
  • Avoid leaving dolls or pillows next to the baby.
  • Tighten the blanket at the foot and sides of the bed.
  • Use of a pacifier reduces the chance of SIDS (for babies that are nursing, it is recommended that you begin 1 month after breastfeeding begins).
  • It is recommended that you breastfeed the baby for at least the first 6 months.
  • Avoid smoking around the baby.
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Educating for a safe winter

​Dear parents, the Jerusalem education system is prepared  year-round for activity during emergencies or during a storm.

It is important to note that stormy weather can damage the infrastructure of educational institutions and prevent proper functioning.

The decision not to hold normal studies across the city is reached when the students' safety on their way to educational institutions or at the locations themselves is endangered.

We have prepared a number of tools for dealing with the cancellation of school as a result of bad weather:

  • Stay updated via the media. Updates are broadcast on national and local radio stations, on the Municipality’s official website and its Facebook page.
  • Keep the teacher’s contact information or that of the Parents’ Association representative. Speak to them and receive updates regarding activities during emergencies, initiated either by the education system or other parents.
  • In the event that street closures are expected, transportation companies are instructed to return students to their homes. You are requested to make sure that someone will be at home when the children arrive. Make sure that you have the driver’s phone number.
  • Online lessons will take place via the schools’ websites. To receive exact details, speak to the teacher. In addition, you can find online lessons on the municipal website as well as on the Ministry of Education's website.
  • Make sure to have at hand creative materials and board games. Electrical outages are common during storms, so you may not be able to use the Internet or digital games.
  • Community councils are always at your service. Often, they are even closer than your school, so make use of them. Make sure you have an updated phone number of the secretariat of the community council to which you belong.
  • • Youth emergency volunteers! Bored at home? Join Jerusalem municipal volunteer crews during emergencies. Contact us at the municipal hotline 106 and we will make sure to place you in the operations room or have you help the elderly and disabled in your neighborhood.
  • Return to routine quickly. Details regarding open educational institutions, open roads, and educational readiness around the city will be published via the media and the website.

Distressed? Are your children frightened and anxious? Don’t know who to turn to?

Speak to us at the municipal hotline 106 and we will direct you to an on-duty educational psychologist.

Education Administration: 02-6297808 or Municipal Hotline: 106

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Jerusalemites for Jerusalemites

​This winter no one will be alone

Stormy weather is difficult for all of us, but it is even more difficult for the elderly, disabled, people with special needs and adults who live alone. If you live near an elderly person, a disabled person in need of help, or even an oleh (new immigrant) who still has not acclimated or is not aware of how to act during winter, help them or contact the municipal hotline 106 or the community council nearest to your home.
During a storm, the Jerusalem Municipality will activate dedicated teams to locate homeless people and help disadvantaged populations. Moreover, an additional emergency hotline of the Community Services Administration will operate, whose details will be updated soon.

Residents interested in volunteering for the community council’s emergency system, borrowing shovels or saws, or residents needing help, are invited to contact the community council to which they belong.

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Even during the winter, we maintain a clean environment

​During the winter, it is very important to maintain cleanliness.

Correct planning in advance and the regular preservation of the environment will significantly help prevent environmental damage during a storm. Items not discarded properly in garbage cans can become a danger, block gutters and drainage pipes, and damage homes and passers-by.

Pay attention to instructions:

Make sure to throw away household garbage via the garbage bins, and not to place it beside them.
Clear heavy waste at the appropriate times and place it in the proper locations, in order to ensure that trash is collected in an organized manner.
During a storm, keep trash inside the home, and bring it out only after the storm or when snow has been cleared.

Together we will maintain a clean Jerusalem, in any weather!

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Preparedness and Protection in Case of an Earthquake

Emergencies can take place not only as a result of a snowstorm, but also in the event of an earthquake. Pay attention to the following instructions in order to be prepared at all times.

During an earthquake open spaces are the safest!

Pay attention to these instructions for the following situations:

If you are in a building:

  • If you can exit the building quickly, go into open space.
  • If you cannot leave the building quickly, go into a secure room and leave the door open.
  • If there is no secure room, go into the stairwell and, if possible, continue to the building exit.
  • Only if none of the former are an option, take cover under a heavy piece of furniture, or lie on the ground next to an internal wall.

If you are outside:

If an earthquake takes place while you are outside a building, stay in the open area and distance yourself from buildings, bridges, and power lines.

If you are in a car:

Turn off the engine and remain in the vehicle. Do not stop on or near bridges and interchanges.

Important additional instructions:

  • On your way to the safe location, avoid exterior walls, windows and shelves.
  • Do not use an elevator during the earthquake or after — you may get stuck inside.
  • Do not stand underneath doorframes.
  • Do not enter underground shelters.
  • If you use a wheelchair — lock it and protect your head (after reaching a safe space).
  • If possible, disconnect electric and gas switches.

After the earthquake ends, exit into open space far away from buildings and electric lines, and listen for instructions on the media.

Make sure to memorize these guidelines and act calmly and quickly.

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Community Centers

Residents who wish to volunteer for the community's emergency system, to borrow a shovel or saws or, alternatively, residents who need assistance, are invited to contact the community administration to which they belong.

How to contact community centers:
Community CouncilAddressTelephoneContact

P.O.Box 22060




10 David St.

Beit David

P.O.Box 20345


Beit HaKerem

137 Herzel Blvd, 96228




Beit Hanina

P.O.Box 21516,




Batei Hasefer St., Hebrew U, 24323
Beit Ztafafa

13 Al Nater St.

P.O.Box 25820, 94444


Zur Baher

P.O.Box 97415, 73070

3 Isaschar St.


French Hill

13 HaHagana St.
Givat Shaul

27 Bajara St.



14 Vardinon St.


Ginot Hair

12 Emek Refaim St
Gonenim - South

4 Elazar HaGadol St


Katamon Chet-Tet - South

5 Bar Yochai St


Har |Nof

60 Shaulof St
Homat Shamuel

7 Shaul Avigur St.


Lev Hair

42 Ohel Moshe St



22 Shivtei Yisrael St


Jewish Quarter

20 Misgav Ladach St


Neve Yaakov

38A Neve Yaakov Blvd.


Pisgat Zeev

135 Moshe Dayan St

Kiryat Yovel

Merkaz Zipori
Kiryat Menachem - Ganim

7 Dahumi St


5 Zichron Yaakov St
Ramot Alon

6 Rekanati St
Ramat Shlomo

10 Kehilat Yaakov
Ramot - Charedi

8 Sulam Yaakov St
Minhal Eshkolot

3 Magen HaElef St


East Talpiot13 Olei Hagardom St


Jerusalem outskirts

Atarot, Kfar Akev Post, Kalandia, 97800
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Important phone numbers and websites


Numbers and sites worth saving

Jerusalem Municipality

Municipal Hotline 106

Yerushalmi App

Jerusalem Municipality Facebook



Telephone: 100

Police Website


"Khevrat Khashmal” Electric Company

Telephone: 103

Electric Company website click here


"Hagichon" Water Company

Telephone: *2070, 02-5651111,

Water company click here



Magen David Adom

Telephone: 101

Mada website click here

Fire Brigade

Telephone: 102

Fire company website click here

Egged Bus Company

 Telephone: *8787

SMS: 2800

Egged website click here


Telephone: *3686, 073-2100601

Citypass website click here



​Many ways to stay connected

תמונה תר חירום

 Municipal Emergency Website

תמונה אפליקציית ירושלמי

Jerusalem App

תמונה האתר העירוני

Jerusalem Municipal Website

תמונה פייסבוק

Municipal Facebook Page 

The associations that provide assistance

Ezer Mizion Association

Medical Support - Provides assistance and support to patients and their families, the elderly, children with special needs and people in crisis situations.

For Ezer Mizion Association website click here
Phone: 02-5002111
Fax: 02-5374881

Yad Sarah

Assistance in transportation of patients and people with disabilities to medical treatment destiantions.

For Yad Sarah website click here
Phone: *6444


A transportation system for dialysis patients in emergency situations during snow only.
Phone: 02-5343000

Ichud Hazala

Assistance in medical emergencies.

For Ichud Hazala website click here
Emergency telephone: 1221
Phone: 02-5002020

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