General queries by email
Queries regarding documents and discount forms
02-6296000 computerized telephone system: 24 hours a day (except Saturday and holidays)
02-6296333 manned telephone call center: Sundays to Thursday between 08:00-15:30; on Tuesday, also between 16:00-18:00.
Assessment and Collection Division, Jerusalem Municipality, 1 Safra Square, Jerusalem 94141
By fax according to subject:
Assessment – 02-6296338, Residential matters - 02-6296945, Businesses and institutions – 02-6296895, Discounts – 02-6296398.
Note, all services, except a certificate for the Land Registry Bureau/Administration, can be requested in writing, including by fax.
Sunday, Monday, Wednesday, Thursday between 08:00-13:00
Tuesday between 15:00-18:00 only
Location: Safra Square, building #1.
Important, in any referral please indicate your municipal tax account number as it appears in your debit notice.