Arnona 2018 - Jerusalem Municipality
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Arnona 2018

The last date to pay the yearly bill is on Tuesday, 14th of Shvat 5778, 30/1/2018.

​The last date to pay the yearly bill is on Tuesday, 14th of SHVAT 5778, 30-1-2018.

Settling the bill via direct bank payments

Paying the bill via a direct bank payment settlement will split the bill into 12 index-linked payments, starting in January 2018. If you have paid the 2017 Arnona via a direct payment, the settlement will continue in 2018, unless the Municipality is informed otherwise.
The default charging date for direct payment is the 1st of each month. For your convenience, you may set the payment day to the 10th of each month by notifying the Municipality, or by using the online form in Hebrew.
You may apply to enter the arrangement by means of the payment notice form, or by using the application form found on the municipal website.

Advancing to digital services

For your convenience, new digital services were introduced  in the past year, in the attempt to improve our service:

  1. Appointment schedule for Assessment and Collection.
    Shortening the waiting time: in an effort to reduce waiting time for the various services we grant, we have introduced a new system which will allow you to schedule an appointment over the Internet and by using the municipal cellular app. Set a date and time, arrive at our offices  at the requested hour and check in immediately with a receptionist, without waiting in line. To schedule an appointment, click here.
  2. Applying for Arnona discounts digitally and online.
    Save paper, effort and time: fill in the online forms available for you on the municipal website and receive indication, updated in real time, via e-mail and SMS, regarding the handling of the process up to its completion. The online forms can be found under "Arnona forms" on the municipal website (click here)
  3. Contact our phone service without holding on the line using the municipal and the ROBOHOLD apps.
    Don't wait on the line for a receptionist: contact us quickly and easily using the municipal and the ROBOHOLD apps, which hold the line for you and wait for a receptionist, without the need to call our phone services.

Public reception

Safra Square, Building 1, on Sunday, Monday, Wednesday and Thursday, from 8:00-13:00. On Tuesdays, public reception is only available between 15:00-18:00.

Telephone response

At the number 02-6296333, on Sunday through Thursday from 8:00-15:30 and 16:00-18:00. You may pay the rates by means of the notice of payment at a telephone call center, active 24 hours a day (except on the Sabbath and Holidays), at the number 03-9411231, and also by means of the computerized telephone response at 02-6296000.

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